Returns & Warranty Policy
Product Condition
All products sold by COLLISION PARTS USA are brand-new and shipped in the manufacturer’s original packaging unless otherwise specified.
Limited Warranty
CAPA-certified products carry a limited one-year warranty covering defects in fit, form, and function. This warranty does not cover damage from improper installation, misuse, or normal wear and tear.
Return Policy
All returns require prior authorization and are subject to a 25% restocking charge. Buyer is responsible for freight costs unless due to seller error. We do not guarantee labor or installation costs. Aftermarket parts may not contain OEM trademarks.
All returned parts must be new, uninstalled, in original packaging, and returned within 10 days of delivery. Damaged or incorrect items must be reported within 48 hours of delivery with supporting documentation.
Refused or undeliverable shipments are subject to outbound and return freight charges plus applicable restocking fees.